4 Advantages of Having a 800 Number in Your Company

 If you think that only large corporations have 800 numbers, you are very wrong! Currently, any company can have its own 800 numbers, regardless of size or number of employees.

 Now, if you want to know why this is a good strategy, check out 4 advantages of having a 800 number in your company.

 1. THE COMPANY RECEIVES MORE CALLS

 There are several factors that make your company receive more calls when you have an

 800 numbers. At 800, calls are borne by the person who receives the call, that is, the costs of the call are borne by the company itself.

 This means that these calls do not generate costs for the customer, making him / her contact whenever necessary, without worries, strengthening the company / customer relationship.

 In addition, it is worth noting that 800 numbers are nationwide. Thus, customers from other cities and states can call at will, without worrying about their pockets.

 2. IMPROVES YOUR BRAND IMAGE

 When you implant an 800 number in your company, it automatically gains more credibility and professionalism. After all, people still have the idea that only large, well-established companies have such contacts.

 The brand image also improves because the company has better customer service , taking care of all calls made free of charge. In other words, the customer has the feeling that he is being heard by the company, and that he is important to the brand. Thus, public confidence in your business is also strengthened.

 3. IT IS A VERSATILE NUMBER

 It is important to make it clear that when deploying an 800 number in your company, it does not need to be in all sectors. Although this is a good tactic to bring more professionalism to the brand, it is also possible to associate the number with only one or more departments of interest. 800 numbers are typically used in:

•  Telemarketing; 
• Sales;
• (Customer Service
• Ombudsman; 
• Service feedback (“How am I driving?”), among other sectors.

 4. IT'S CHEAPER THAN YOU THINK

 As we saw at the beginning of the article, in the past, the 800 toll free numbers was a device used only by large companies. This is because the costs to maintain this type of contact were not at all cheap, besides the waiting lines to access the service were very long. Fortunately, however, all of that is in the past.

 Nowadays, this type of service is offered to companies of all sizes, adapting to the most varied budgets.

 If you think these benefits would bring good results for your company, fill out our contact form to find out more information.